Free & VIP
Start with a few words.
Make room for more.
Keep Moments, share everyday life, and send scheduled or Open When letters for free. Choose monthly VIP when you want more photos or more time to tell the story.
The details
Compare Free and monthly VIP
Posting limits apply to both My Moments and Family Moments and follow the person posting. A member’s VIP subscription does not upgrade other members’ posting limits.
Letter media limits also follow the creator’s personal account. Members and recipients do not need VIP to view all content they are authorized to access.
| What I can do | Free | Monthly VIP |
|---|---|---|
| My Moments | ||
| Photos per Moment | Up to 9 photos | Up to 30 photos |
| Audio per Moment | Up to 1 minute | Up to 5 minutes |
| Text per Moment | Up to 10,000 characters | Up to 10,000 characters |
| Private entries, tags, and locations | Included | Included |
| Family Moments | ||
| Photos per Moment | Up to 9 photos | Up to 30 photos |
| Audio per Moment | Up to 1 minute | Up to 5 minutes |
| Spaces you can create or join | Up to 5 | Up to 5 |
| Members per space, including the owner | Up to 20 | Up to 20 |
| Space sharing and comments | Included | Included |
| Letters | ||
| Letter content | Combine text, photos, and audio | Combine text, photos, and audio |
| Photos per letter | Up to 1 photo | Up to 9 photos |
| Voice recording per letter | Up to 1 minute | Up to 5 minutes |
| Text per letter | Up to 10,000 characters | Up to 10,000 characters |
| Delivery options | Scheduled and Open When | Scheduled and Open When |
| Letters you can create | Unlimited | Unlimited |
| App experience | ||
| In-app ads | None | None |
Fair-use and safety limits apply. Check the app for current benefits and your local subscription price.
Benefits belong to the subscriber
Your VIP and your family’s experience.
VIP belongs to the subscribing account and is not transferred through an invitation. For Emma and Daniel:
Emma shares Moments and leaves Letters
Emma can use up to 30 photos and 5 minutes of audio per Moment, and 9 photos and 5 minutes per Letter. Her personal plan applies whether a Moment is private or shared with a space.
Daniel views and creates
Daniel does not need VIP to view complete Moments and delivered Letters he has access to. His own limits apply when creating content. Emma’s subscription does not give the whole space VIP.
Your subscription and content
A few things before you choose.
What happens to my Moments when VIP expires?
Saved photos and audio stay intact. You can still view them, edit text and tags, reorder photos, or remove content. Adding photos or re-recording audio follows your current limits. A saved set of 30 photos is not trimmed, but you must get below the free limit before adding more.
Can I write a Letter before adding friends?
Yes. Write to yourself, or save a Letter and choose a friend as its recipient later. Letters without a recipient are not delivered.
Does my VIP subscription also give my friends VIP?
No. VIP belongs to the subscribing account. You can add more photos and longer audio to each letter. Recipients can view all delivered content without VIP.
Will my Letters be deleted if I stop subscribing?
No. Your existing Letters stay saved if you stop subscribing or VIP expires, including all photos and longer recordings saved while you had VIP. Expiry does not trim saved content or stop delivery under your original settings. New letters follow your current limits. Recipients still need access, and letters wait for the conditions of your chosen delivery mode. If you delete a letter or your account, the corresponding deletion process applies.
Monthly VIP is an auto-renewing subscription. Manage or cancel it in your App Store subscription settings. The applicable terms are provided in English.
Terms of Service →A few words are a good beginning.
For iPhone. Available in Simplified Chinese and English. For adults aged 18 and over.